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Softonic review

Free CRM plugin

Premium WordPress Support developed WordPress CRM Plugin, compatible with WordPress 3.3 and upwards, and tested up to WordPress version 5.7.2. You can download it for free in English or Swedish. Some alternative options include Bitrix24 CRM, Presspoint, and WP Fusion.

This plugin offers a customer relationship management (CRM) system for WordPress. It lets you manage your customers, projects, and tasks from within the WordPress dashboard. It allows an unlimited number of records; you can give access to everyone in your organization as required. 

Plugin features

Besides managing projects, assigning tasks, and tracking campaigns, the plugin also offers other features. It lets you import contacts and records from your previous CRM with a CSV uploader. You’ll receive email updates when a project or task is assigned to you. 

You can use the plugin to create new contacts from existing customers. It will use details like name and address from the customer account to create a new contact. 

GDPR compliance

The CRM plugin also assists with DPR compliance, but there are still actions that you need to take yourself to ensure full compliance. GDPR features provide a way for customers to view their stored data, export their data, and request the deletion of their data.

Premium extension

Get any of the premium extensions to add extra features, including:

  • Integration with Zapier, WooCommerce, Ninja Forms, and Gravity Forms
  • Create a client area for customers to view their data
  • Add custom fields to the WP-CRM System
  • Attach files from your Dropbox account
  • Get Slack notifications
  • Sync your subscribers with your MailChimp lists
  • View tickets from Zendesk and use them to create CRM-related projects and tasks

More than CRM

The WordPress CRM plugin gives you much more than just a customer relationship management system. It helps you create new contacts from customer accounts and lets them view, export, or request deletion of their data. The premium extension adds even more functionality, letting you control your entire CRM system from your WordPress dashboard.

The latest version adds a shortcut button to create a new task or opportunity from the Contact page. It fixed the progress column issue on the Task table and email functionality based on the customer’s settings. The email page now uses WYSIWYG and improved styling too. Additionally, it lets you choose to send email notifications from the task’s contact attachment.

PROS

  • Manage CRM system from WordPress dashboard
  • Easily create new contacts from customer account info
  • Extra features, like help with GDPR

CONS

  • Needs separate extensions for many features

Program available in other languages



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Laws concerning the use of this software vary from country to country. We do not encourage or condone the use of this program if it is in violation of these laws.